Delivery Options

All orders are sent with free, insured delivery, with a 25kg weight limit per parcel. Orders worth more than €60,000 will be dispatched in separate parcels on consecutive days.
All parcels are fully insured until confirmed as delivered by the courier.
The cut-off point for orders to be sent out the same working day is 12:00 CET. We may have to verify some details or documents as part of our compliance procedure and this may delay the dispatch of the order.
Please refer to the table below and select the country of delivery for a list of couriers and expected delivery times. Delivery times are an estimate provided by the postal services and orders may occasionally take longer than estimated to arrive.
If you have any concerns, or you require any further information regarding delivery options, please contact our Support Team on support@bullionbypost.eu or call us on +44 121 634 8082.
Delivery Options & Estimated Delivery Times
Please select your delivery country below to determine estimated delivery times and any additional information.
Swipe left on the table if you cannot see all of the delivery option information.
Delivery option |
Courier |
Value from |
Value to |
Estimated delivery time |
Cost |
Please note: Estimated delivery times are determined by the number of business days (Monday to Friday) from the day that your order was dispatched. These are estimated delivery times only and are not guaranteed, orders may occasionally take longer.
Frequently Asked Questions
How much is delivery?
All our prices include FREE, fully insured delivery, based on the order value. If cleared funds are received by 2pm, most orders are dispatched the same day, subject to any security checks required.
For customers outside of the European Union, please be aware that you may be subject to taxes, charges or duties for your order depending on your country's customs laws. Please contact your local customs broker for more information on duty and tax rates if you are unsure whether you have any fees to pay. If you reject a parcel at customs you will be liable for any metal movement and shipping costs back to our parent company JQB in the UK.
Please see our delivery options for further information about how to qualify for free delivery, as well as delivery upgrades for faster postage.
How are my goods sent?
All parcels are fully insured until confirmed as delivered by the courier. Orders to the European Union under €1,500 will be sent with Colissimo, in collaboration with national postal services across Europe. Orders greater than €1,500 (up to €60,000) will be sent by FedEx.
When your items are dispatched, you will be sent an online tracking number. We have a "goods in carriage" insurance policy underwritten at Lloyds of London which covers each package for up to €60,000.
Please note: All parcels are fully insured until confirmed as delivered by the courier , and we can accept no liability for items once signed for at work addresses or houses of multiple occupancy.
Can I change my delivery address?
Due to security reasons, we are unable to change delivery addresses from one residential address to another. With a high number of attempted fraudulent transactions and identity theft, we are unable to send orders to different residential addresses to those other than the registered bank account address.
Please note delivery addresses cannot be changed for orders placed with a debit or credit card under any circumstances. Orders placed online with a card can only be delivered to the same address as the card is registered to or else the Banks cover will not apply.
What happens if I am not at home to take delivery?
A card will be left by the courier so that you can rearrange delivery for another day or collect from your local sorting office/depot taking ID with you. All parcels are fully insured until confirmed as delivered by the courier.
Can't find what you're looking for?
Telephone
+44 121 634 8082
Telephone 7 days a week 8:00am to 10:00pm
Contact Us
For any assistance, please feel free to contact our customer support team directly via the link below.
More contact options