Delivery Options
.
All orders of any size or value up to €40,000 are sent by our free and insured delivery service, with a 25kg weight limit per parcel. Orders worth more than €40,000 will be dispatched in separate parcels on consecutive days. All parcels will need to be signed for upon delivery.
Orders are shipped via one of the following services:
- Royal Mail International
- GLS (a Royal Mail subsidiary)
- National post services
- Courier - FedEx or UPS
The cut-off point for orders to be sent out the same working day is 13:30 CEST. Please refer to the table below for expected delivery times.
Please note: The times below are an estimate provided by the postal services used. Orders may occasionally take longer.
If you have any concerns, or you require any further information regarding delivery options, please contact our Support Team on [email protected] or call us on +44 121 634 8082.
.
Order Tracking
Once your order is despatched we will send you your tracking information. If you do not receive tracking confirmation after 5 business days from the day you completed your payment, please contact us at [email protected] for more information.
If you already have your tracking number you can track your order here:
Order tracking is a great way for customers to follow their parcel as it travels from our vaults in Birmingham, UK, to whichever part of Europe you're in, giving you peace of mind that your order is safe with whichever service you have chosen for delivery.
Please note: The delivery estimates are provided by the Royal Mail, FedEx, and other national European postal services. These are based on average delivery times and are occasionally longer. Your parcel is fully insured until you sign for it.
Ordering outside of the European Union (EU)
Customers ordering from non-EU member states may be subject to local tariffs, taxes, duties, or levies. Find out more here.
Payment Options
We offer several different payment options, including by debit and credit card and bank transfer, to make you purchasing with BullionByPost as convenient as possible for you. For more information please visit our Payment Options page.