Payment Options

We accept online payments with bank cards up to €10,000. Please note this limit may change at our discretion.

For many customers the easiest way to pay us is by bank transfer, either in the bank branch or using online banking.

Click here for more information about paying with a card or alternatively review our full range of payment options.

Ideally, yes. Our bank account is Euro denominated, so if you initiate your payment in another currency you may incur additional bank charges. Under no circumstances will we be liable for any charges incurred.

Payments made by bank transfer, debit card or credit card may require further ID. This is to fulfill our insurance criteria of knowing where our customer resides, so that your goods are covered when we dispatch them.

As of the 1st January 2000, investment gold is not subject to VAT throughout the EU.

Silver, platinum and palladium are subject to VAT at the current standard rate for your country.

Selecting your country for delivery will automatically apply the correct VAT rate set by your government.

Please note: Customers ordering from countries outside of the EU will not be able to see VAT listed at the product level, but there may be VAT or other duties payable on your order. Please consult your local customs authority if you are unsure.

3D authentication / 3D secure is managed by Visa (Verified by Visa) and Mastercard (Mastercard Securecode) themselves. It is a worldwide security program that many banks and building societies opt into. Given the nature of our products, we have to ensure the highest level of security available and therefore can only accept card payments that go through this additional security process.

For further info, please see https://www.visaeurope.com/en/cardholders/verified_by_visa.aspx (Visa) and https://www.mastercard.co.uk/securecode.html (Mastercard).

If you look at the ‘from’ price, this shows the lowest available price depending on the quantity you are purchasing. In order to see the various prices listed by quantity, please click on the item itself to take you to the next screen.

The global spot price for gold is based on inter-bank transfers of large numbers of London Good Delivery Bars which are 12.5 kilograms each. This price is only available to large banks and does not include any brokerage fees, transportation, storage or insurance.

Smaller bars are always sold at a premium to the London spot price to reflect the additional costs of producing and testing smaller bars. Our premiums are extremely competitive and are lowest on our larger bars.

You will receive an email from us to confirm receipt of funds. A follow-up email will be sent at a later time to confirm that your order has been taken away either by the Royal Mail or FedEx.

Parcels are dispatched from our new distribution centre in Paris, France, therefore there will be no duties or taxes for parcels being delivered in countries that are part of the EU. Visit our dedicated page about Ordering Outside the EU for more information about taxes and duties.