Why Buy from BullionByPost?

Based in the heart of Birmingham, BullionByPost is the UK’s No.1 online bullion dealer*. As the established market leading supplier of gold and silver bullion in the UK, our reputation and brand name speaks for itself and we believe we are the best place to buy gold in Britain. Our goal, however, is to become the best place to buy gold across the world, and Europe is a major part of our operations. Why buy from BullionByPost though? Below we discuss why we believe you should buy from us, and what to consider when choosing any bullion dealer.

What Makes BullionByPost the UK’s No.1 Online Bullion Dealer*?

Great Customer Service

Here at BullionByPost, we pride ourselves on our unrivalled customer service. We believe great customer
service is the cornerstone of our business and that working hard to provide our customers with a friendly,
secure and straight forward service differentiates us from any other UK bullion dealer.

We have a large Support Team that is on hand from 9am til 6pm, Monday to Friday, with additional answer
service coverage from 7am until 10pm. Whether it's by phone or by email, we primed and ready to help you out.

Our team includes many multi-lingual staff members covering several major languages across Europe to help
ensure you can deal with us in a language you are comfortable with.

eKomi Gold Award for Customer Service

Don’t just take our word for it, read what our customers have to say! We have received in excess of 23,500
customer reviews, averaging a fantastic 4.9 out of 5 which we are very proud of. This great performance
resulted in us winning a Gold Seal of Approval Award from eKomi, with 99% of our customers vowing that
they would happily recommend us to family and friends.

We don’t believe onsite reviews hosted by companies hold much credibility, that’s why all our customer
reviews are collated and published by a third party independent customer review site where we have no
element of control, therefore instilling confidence into our customers that all our feedback are real customer
reviews written by real customers.

Read what our customers have to say.

Low Margins

Here at BullionByPost, we are committed to low margins, providing our customers with excellent value for their
investment. We review our margins daily at product level to ensure we are highly competitive and aim to be one
of the very cheapest bullion dealers in the UK, Ireland and Europe.

FREE Fully Insured Delivery

Unlike many other bullion dealers, here at BullionByPost we provide a free fully insured delivery service on all bullion orders of any size and value. We are insured up to €30,000 per parcel with Lloyds of London and never dispatch a parcel of any higher value in one go.

Larger orders in excess of €30,000 are part dispatched with the second parcel not being dispatched until you have had taken full receipt of the first.

Please note: We are 100% committed to security, with all bullion parcels discreetly packaged. Rest assured that ALL orders are fully insured, meaning our customers do not lose out in the event an order goes missing or arrives damaged.

No Hidden Extras

Many bullion dealers fail to disclose hidden costs from the prices they quote for extras including postage, delivery, insurance, coin capsules and even additional costs for the receipt of physical bullion. Here at BullionByPost we aim to make buying bullion simple, transparent and straightforward, as the prices we quote online and via the telephone include everything.

Same Day Dispatch

If we receive payment for your order by 1pm (GMT) we aim to dispatch the same day, so if your parcel is valued at 250 € or above it will be with you within a few working days.

For smaller orders below 250 € we dispatch by Recorded Delivery with Colissimo, which takes an estimated 1-3 working days. Read our full delivery options.

Real Time Spot Based Pricing

All our prices are always 100% accurate and change dynamically every two minutes in line with the live spot price. This ensures you always pay the correct price and provides you with the ability to get the best value you can for your investment. In addition, we offer real-time stock availability so you always know exactly what stock we have available. View our metal price charts.

Payment Methods

We offer a variety of different payment methods for your convenience including instant online payments via
bank card up to value of €10,000.

Click here for more information about paying by card.

Customers can also make payment via Bank Transfer, whether that's Internet Banking or Telephone Banking.

View more information about our payment options.

Authorised Distributors

BullionByPost is a fully authorised distributor of Umicore, Metalor, Heraeus, Scottsdale, Perth Mint and PAMP for gold and silver bullion, whether it's bars or coins. We are also one of only two Royal Mint authorised distributors and only sell authentic British mint coins and coin sets.

All of these refiners are fully accredited by the London Bullion Market Association (LBMA).

View more information about the bullion refiners we stock.